InterServer Hosting Review

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Our independent research projects and impartial reviews are funded in part by affiliate commissions, at no extra cost to our readers.

InterServer Hosting Review

After deciding to create a website, one of the most vital steps for success is selecting a great hosting plan. But a quick search for the best platform will leave you with a dizzying amount of options. Without some guidance, you may commit to a hosting service that you later regret. 

As you know, it is difficult to sift through all the available options to find the best hosting provider for you. Each hosting company provides a different experience for its users. And it is hard to predict what features you may need now or in the future. The only solution is to have a firm understanding of what each platform can provide you. 

In this article, we explore one of the best hosting service options around. InterServer has a long history of great web hosting services and has many hosting plan options for you. In this InterServer hosting review, we will tell you everything you need to know about using this platform.

What is InterServer Hosting?

InterServer HomeLet’s begin by learning a bit more about InterServer as a company. InterServer has been in existence since 1999. When it began, the goal of InterServer was to provide top-of-the-line data services at reasonable prices. They also sought to emphasize their customer support.

Since that time, a lot has changed in the web hosting world as technology has progressed. The fact that InterServer is still alive and thriving proves this company’s adaptability. But while InterServer has successfully altered its service to remain up-to-date with the tech world, there are elements of its business model that have remained the same.

Most notably, InterServer maintains its commitment to giving its customers the best service possible. They extend that service to a broad spectrum of clients who range from personal internet users to some of the most successful companies in the world.

InterServer has continued that success over the course of 22 years. During that time, they have offered a standard web hosting plan and expanded their services to include offerings such as shared hosting and cloud hosting.

Along with their quality service, InterServer also has an impressive network that provides 10Gbps Ethernet connections. The network also relies on the highest-quality routing equipment from some of the top manufacturers.

InterServer has a set of data centers that support the network uptime guarantee that comes with every InterServer web hosting plan. Most of those main servers exist in Secaucus, New Jersey.

Nowadays, InterServer is continuing to explore ways they can better serve their customers. If customer support is what you are after in a web hosting platform, there are few better options than InterServer.


A long track record of success

When choosing any service, it is often best to go with a company who has great experience in the field. That is one of the first benefits you will notice about InterServer. InterServer has been in business for over 20 years. With a background like that, you can rest assured that the InterServer team is well versed in all aspects of web hosting.

Many hosting options

Some hosting companies cater to individuals while others are better for larger businesses. InterServer manages to do both. That versatility gives you the chance to change your plan as you see fit. If your company grows, it will be easy for you to upgrade your InterServer plan to manage your new data demands.

No downtime when changing plans

If you need to scale up your hosting plan, you’ll want to minimize your site’s downtime as much as possible. InterServer recognizes that site functionality is vital even while you are making hosting changes on the back end. That is why InterServer guarantees that there will be no downtime for your site while you change plans.

Extensive customization options

Web hosting is not a one-size-fits-all game. Each individual and business will have distinct hosting needs. One way that InterServer seeks to meet those varied needs is by offering many different hosting packages. Additionally, they give users many customization options. That customization is what will allow you to get precisely what you need and nothing more when using InterServer hosting.

Fantastic customer support

If you are not tech-savvy, don’t fall victim to the belief that you cannot run a great website. InterServer knows that some users will need some assistance while managing their website. To accommodate those users, InterServer has one of the most impressive customer support teams you can find.


Datacenter limitations

One of the main cons for InterServer is that their data center locations are somewhat limited. Most of their data centers exist in a single east coast location. They have just one data center on the west coast and none outside of the country.

User interface could improve

When you begin using your hosting plan, you may find that the user interface is somewhat challenging to navigate. The InterServer dashboard can appear somewhat out-of-date, which adds some difficulty while managing your site.

Costly domains

Today, it is common for hosting companies to offer cheap or free domains. However, InterServer does not have any packages that come with a free domain upon sign-up.

Hosting Plans and Pricing

Now that you know a bit more about InterServer as a company, it is time for you to consider the plans and pricing that they offer.

Part of what allows InterServer to serve so many different customers is they have an equally diverse set of hosting plans. Through those plans, InterServer gives users an experience that matches their skill level and the size of their operation.

Some InterServer plans are straightforward plans that even a novice could use easily. They also have plans for those with extensive and somewhat complicated data storage needs.

Likewise, InterServer also gives users the chance to scale and customize their plans. While some plans include basic domain management, others permit you to store entire servers at an InterServer data center.

Questions to Determine if InterServer Hosting is Right for You

These FAQs will help you determine if InterServer is the right hosting platform for you.

There is a simplicity to InterServer’s billing and cancellation policies. Let’s start by looking at the process by which users pay to use InterServer’s hosting plans. Billing for all InterServer web hosting plans takes place monthly. Each month, InterServer will charge a consistent rate to the payment method you have on file. Service renewals are automatic, so you will continue to receive charges until you cancel your plan. To benefit its users, InterServer accepts several different payment methods. Here are the ways you can pay for an InterServer plan if you live in the United States:
  • PayPal
  • Visa Card
  • MasterCard
  • American Express
  • Discover Card
  • Wire Transfer
  • Check

Those options give American users some freedom over how they pay for their web hosting. If you live outside of the United States, your InterServer payment options may be different. Here is a list of countries that each have several different forms of acceptable payment methods on the InterServer platform:
  • China
  • Russia
  • Ukraine
  • Kazakhstan
  • Azerbaijan
  • Uzbekistan
  • Poland
  • European Union Nations
  • India

For some, freedom in payment methods is not enough. Those users often want control over payment frequency as well. While InterServer operates on a monthly billing cycle, it also permits you some leeway regarding when you pay.

If you want to pay a larger sum towards your web hosting fee, you can store credits on the InterServer site. By depositing those funds, you are essentially paying for several months in advance. Next time InterServer bills you, they will draw from your credits rather than making another charge on your payment method.

Technically, this process is still a monthly billing. However, from the perspective of the user, stored credits are a way to pay for multiple months of web hosting in advance. That covers the payment process for InterServer. But you are likely wondering about their cancellation policy as well. Again, the InterServer cancelation policy proves to be very straightforward.
When evaluating web host options, remember that customer support is an essential component of the plan you choose. Without good customer support, you may find yourself struggling to use the platform to its full capacity.

Any successful business in today’s world needs a healthy online presence. The backbone of that presence is a high-quality website. The issue is not every business has a person on staff with the expertise to navigate all the issues that can arise in web hosting.

To fill that void, it is not enough to simply find a web hosting service with affordable plan options. It is also critical that your web host can supply you with technical support when you need it. Without that support, you may struggle to manage your site effectively.

Thankfully, InterServer has a strong reputation as a hosting company with great customer support. That dedication to a smooth customer experience is what makes InterServer one of the most reliable hosting services in the industry.

The InterServer customer support team is not only knowledgeable and friendly. They also make themselves available to their customers. InterServer provides users with several ways to contact customer support. Those methods include the following:
  • Contact email
  • Customer service phone line
  • Live chat function

With those features, you have the chance to get answers to your questions in the manner that suits you. You also won’t need to worry about the InterServer customer support hours of operation. Their team is available to help you at all hours of the day and night. In case you needed more proof of InterServer’s quality communication with its clients, the Better Business Bureau has given the company an A+ rating.

When an individual or company decides to purchase a domain, there are many logistics they need to handle to make sure their website performs as they expect. In those considerations, the cost is one of the most influential factors.

Some detractors may point out that InterServer may not be the cheapest hosting option. After all, they are one of the few platforms that do not offer a free domain from the get-go. But that does not mean that InterServer is a costly option. In fact, there is one pricing advantage that sets InterServer apart from its competition.

One of the best features of using InterServer as your web hosting provider is their price-lock guarantee. This guarantee eliminates any need to estimate how much you will spend on hosting. Rather than doing guesswork, InterServer users will always know what they need to pay.

That consistency arises from InterServer’s promise to allow users to pay the same price for life. The initial price you pay for your hosting plan will never change for as long as you use the service.

With other hosting platforms, there is always a possibility that they could raise their monthly hosting rates. When that happens, your business will need to accommodate the cost increase. When money is tight, such unpredictability is far from acceptable.

With InterServer, you can set your mind at ease. Even if they decide to raise their rates for future users, the rate you pay will always remain the same.

InterServer does offer a full refund for anyone dissatisfied with the service. However, users have just 30 days to claim their money-back guarantee. To make that claim, all that users need to do is contact InterServer. To complete the process, the user will need to supply their domain name and the last four digits of the credit card they used to purchase that domain.

General Frequently Asked Questions

To better understand the InterServer platform, let’s conclude this InterServer review by looking at a few of the most common questions that potential users often have.

InterServer hosting comes with an automatic uptime guarantee. The platform promises network availability for 99.9% of each month. The only exception to that rule is when Interserver undergoes scheduled maintenance.

If InterServer fails to meet that commitment, they may offer a credit to affected users. That credit will never exceed half of the monthly fee and is applicable only in certain scenarios.

InterServer does not have many options for free domains. This is one of the main downsides of this platform, as many other hosting services offer a complimentary domain name. However, it is relatively easy to purchase a domain from InterServer. You can also use an existing domain if you have one.

WordPress is one of the most popular website builders in the world, and its popularity is only growing. As a result, many people who are starting a website want to make sure they can use WordPress to create and edit it. Due to that demand, WordPress is now compatible with many hosting platforms, including InterServer.

InterServer Cancellation and Refund Policy

If you are unhappy with the InterServer hosting service, you can receive a full refund if you cancel your plan within 30 days. After 30 days, you will have no option to end your plan and get your money back.

Additionally, InterServer does not offer a formal free trial. However, the 30-day money-back policy can act as a free trial for those who want to test the service. Those users will need to remember to cancel their plans within 30 days or stick with the platform if they find that it suits their needs.

Our Recommendation of InterServer Hosting

Reliability is one of the most prominent characteristics of InterServer’s reputation. This company has worked in the hosting industry for multiple decades. If you decide to use their service, you will benefit from the extensive knowledge they have honed over that time. While there are many hosting options out there, few have the same impressive experience as InterServer.

There is a multitude of hosting options out there, and InterServer can compete with most of them. The strongest selling points for InterServer are its range of plan options and dedication to customer service.

Go to InterServer Hosting and take the first step to build your website and achieve your next goal.