SiteGround Hosting Review

 

Last updated March 6, 2020


Company Profile


SiteGround is a dependable web hosting company that was founded in 2004. The company is headquartered in Sofia, Bulgaria. Despite overseas headquarters, SiteGround has gained considerable market share on an international level, including the US. We attribute this to their remarkable services as well as their focus on the overall customer experience.

SiteGround offers a range of web hosting services. Some of them are shared hosting, WordPress hosting, cloud hosting, VPS hosting, and reseller hosting. SiteGround is one of the fastest-growing and most reliable independent web hosting companies in the world. SiteGround has really made a name for itself with its increasing event involvement in the Drupal, WordPress, Joomla, and other marketing communities.

 

 

Today, SiteGround has data centers in six countries and services over 2,000,000 domains worldwide. The company has more than 500 people under its employment, which makes it one of the larger website hosts worldwide.

Plans and Pricing

 

 

Every one of SiteGround's shared website hosting plans come with the following list of essentials: app installations, website transfer service, and email accounts. They also provide unlimited traffic as well as MySQL databases, a thirty-day money-back guarantee, and 24/7 support. And that is not all; you will also receive free daily backups, Cloudflare CDN, cPanel, and the company's outstanding uptime (99.999% monthly, 99.996% yearly). Like many other providers, SiteGround also provides several tiered pricing plans, as follows:

 

StartUp

 

This is the most basic package. As the name indicates, this package is perfect for small businesses and startups who would like to host one site with less than 10,000 visitors a month. StartUp package costs $6.99 a month. While StartUp is a fantastic and reliable entry-level hosting plan for beginners and small businesses, note that you can only host a single website with this plan.

 

GrowBig 

 

This plan is ideal for larger businesses and organizations with multiple sites that might see up to 25,000 visitors a month. GrowBig costs $9.99 a month. Keep in mind that besides the standard features that you get with the StartUp plan, this package gives you premium support, premium WordPress caching, daily backups, as well as access to a premium restore service and site backup. Your initial year of Wildcard SSL certificate that the company provides is free as well.

GoGeek

 

This is SiteGround’s most expensive hosting plan and is suited to larger companies and organizations boasting sites with up to 100,000 monthly visits. This plan will cost you $14.99 a month.

 

Note that with the GoGeek hosting package, you will get all the perks and benefits of the GrowBig and StartUp plans, and some other geeky advanced features as well as four times more resources than the company’s StartUp package. The GoGeek hosting package is ideal for resource-intensive and heavily-trafficked websites.

 

Ease of Use

 

SiteGround has an easy-to-navigate and intuitive interface, which is stocked with many easy and free, single-click installs and plenty of optional add-ons and upgrades as well. 

It is worth noting that the all-inclusive and comprehensive UI with cPanel is easy-to-learn and has several flexible options for users of various comfort and skill levels.

 

Also, remember that SiteGround's in-house experts are always there to help you. Whether you need expert assistance and guidance with WordPress setup or a few tips for marketing your website, the company's talented technical support team has also assembled a series of guides, tutorials, and step-by-step resources in order to make launching your site with SiteGround simple and hassle-free.

 

Six Datacenters in Four Continents

 

SiteGround has six state-of-the-art data centers throughout the globe, namely in London (UK), Iowa (US), Eemshaven (NL), Singapore (SG), Frankfurt (DE), and Sydney (AU). This conveniently allows website owners and website users to close proximity to the data centers, which allows them to enjoy SiteGround’s fast speeds.

 

Flexible

 

SiteGround is a fantastic option for nearly any type of website. It is an excellent website hosting service for both beginners and more experienced users. You do not have to be too tech-savvy in order to understand and appreciate how intuitive the platform is.

 

In contrast, if you would like to be a little more hands-on with the server and make the most of certain features, the web host has many options for you as well. There are many options on SiteGround that can accommodate different website hosting needs, like cloud hosting and shared hosting.

 

WordPress

 

If you already have a WordPress website, SiteGround is an excellent option for you, as they will move your website over to their servers for free. Keep in mind that it is an easy, quick, and one-time process that can easily be completed by a website owner that isn’t familiar with how to transition to a different web host.

 

It is worth noting that the WordPress Starter Kit that is provided by SiteGround is an excellent added feature for all new WordPress websites. The best thing is that with this starter kit, you do not need any technical experience or knowledge to set up the website. This is convenient for many first time websites, but is especially attractive to bloggers. The WordPress-SiteGround relationship is a simple and seamless one that will give first time and longtime WordPress users and clients no pause.

 

Customer Support

 

 

Customer support is what really sets the company apart from other hosting providers. The blazing speed at which the company responds to tickets is simply unparalleled in the webhosting industry. You would be quite hard-pressed to find another hosting service that can beat their quick fifteen-minute response time.

Rather than waiting hours for help with your website, you will be able to count on this reliable web host to provide you with a timely response. And this means that you can easily pass the excellent services on to your website’s users. There is no doubt that customer service has been SiteGround's claim to fame, behind many custom solutions developed to make the web hosting experience as simple and hassle-free as possible.  

SiteGround also engineered a remarkable in-house chat software solution that allows users to easily select as well as rate carefully vetted customer service reps with whom they have worked in the past, which means you can find a highly rated support rep and make him “your go to guy”, which sets SiteGround apart and has kept their customer service ratings a the top of the sit hosting industry. It is worth noting that SiteGround also wrote its own comprehensive ticketing system, which comprises an intelligent algorithm designed to choose suitable technical support reps for specific tasks.

 

You will be pleased to know that the team of service representatives is very capable and well prepared to tackle even the most challenging and complex issues. The team is required to undergo a comprehensive training boot camp.

 

Also, service reps are given regular feedback as well as evaluation of their work so that they can stay on top of their game. However, note that the company does not have a chat option. But that is not a big issue because their reps generally answer all support tickets within a few minutes with a helpful and thoughtful response.

 

Security

 

Hardly a day goes by without terrible news of some new security breach or attack online. There is no doubt that corporations, individuals, and even government agencies have been victimized. Security is a primary concern for anybody who owns or manages a website.

SiteGround is excellent in this regard as it offers you several security options. They offer the SG Site Scanner, which lets you know if your website is under attack. They also offer reliable anti-spam tools SpamExperts and SpamAssassin. These tools keep people and bots from filling your website with spam. Other security features are IP address blocklists and hotlink protection. They scan all the links on your website homepage in order to make sure they are clean.

 

All of SiteGround’s servers also support HTTP/2 technology. And this is easily the most secure and dependable option on the market. You also get the benefit of their fantastic web application firewall (WAF). It protects against a variety of potential security breaches.

Verdict: Should you choose Siteground Hosting?



Overall, there is no doubt that SiteGround is an excellent example of a great WordPress hosting solution. And it is undoubtedly brimming with many WordPress-specific features. Although higher than competitors, the pricing is not outrageous, especially when you consider the value of the Support options that are offered by SiteGround.  

Likes

 

  • Great set of WordPress specific features
  • Free daily backups and restore for free
  • Six data center locations
  • Managed hosting on all WordPress plans
  • Speedy and reliable support response
  • Thirty-day money-back guarantee

Dislikes

 

  • Dated backend control panel
  • Strict data over-usage policy
  • Limited data storage

 SiteGround gives you many unique features and functionality, and it could be an excellent and smart choice for a variety of small business and home users. SiteGround’s native SuperCaching feature especially deserves a lot of praise, and along with its super speedy webpage loading times, SiteGround is ideal for people requiring a trustworthy and reliable web host that can provide a fast site.


The platform is excellent and offers a wide array of hosting plans and types in order to accommodate the needs and preferences of nearly any website. This is why SiteGround stacks up quite well compared to its competitors.