Choosing A Web Hosting Service: What You Should Know

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Choosing A Web Hosting Service: What You Should Know

Our independent research projects and impartial reviews are funded in part by affiliate commissions, at no extra cost to our readers.

Without a website, you might as well be invisible. Whether you’re a business or an individual, your digital presence dramatically impacts how the world hears about you. Word of mouth can only take you so far if you don’t have a searchable website.

You need a website, which means you need a web hosting service. Your needs will determine what type of services are must-haves. For example, if you’re a business, you might need space to grow or an email associated with the site. On the other hand, saving costs and limiting services might help you keep your site simple if you’re a blogger.

Whatever you need from a hosting plan, there are a lot of choices out there. It can be a bit of a head-scratcher trying to research web builders and web hosts, but the basics are a good start. 

Let’s discuss what you need to know when choosing a web hosting service.

Web Hosting vs. Web Building

Are you looking for a web hosting provider or a website builder? Or both? There’s a difference between a hosting company and a website builder, but some offer both. 

A web host is a provider that is home to your website and allows it to reach the worldwide web. The hosting plan dictates server space and other related services. Providers can also host your company mail, files, and other content. 

A website builder is a set of tools to create your website. The platform allows you to customize a quality website without extensive knowledge quickly. 

If you don’t have a web designer or a graphic designer to build from the ground up, website builders help you DIY. Templates, apps, and other features make it simple to build a professional website. Web builders are also cheaper than hiring a professional web designer.

Examples of website builders that are also web hosting providers include Wix, Weebly, Squarespace, Shopify, and Blogger.

WordPress is the most famous example of a web builder. It’s gained popularity because the builder is user-friendly, and the WordPress hosting requirements are minimal. DreamHost, A2 Hosting, SiteGround, HostGator, and InMotion Hosting are examples of reliable web hosting services with WordPress hosting as an option. 

There are also options for managed WordPress hosting from host providers like Bluehost, GoDaddy, WP Engine, and GreenGeeks. Managed WordPress hosting refers to a hosting service that handles basic technical tasks, such as updates, backups, uptime, speed, and security. 

Suppose you’re not interested in WordPress site builder. In that case, you can always find a web host capable of integrating an alternative web builder. Before you decide on a hosting provider, check the requirements of your preferred web builder. It would be a waste to discover you’ve learned a web-building platform that isn’t compatible with your preferred host server.

Choosing a Web Hosting Service: What Are Your Website's Needs?

To start, we’re going to recommend the five S’s of web hosting.

Protecting your data and your customer’s data is no small thing in the age of the internet. So when researching host providers, the first item on your checklist should be security.

You’re putting a lot of effort into making your site work, so what happens if something goes wrong? What measures are in place? Consider security features like firewalls, backups, and user authentication.

One security option is an SSL certificate. SSL (Secure Sockets Layer) protects data with encryptions that establish secure connections between a web server and the web user. There are free SSL certificates that do the same primary job as paid SSL certificates with minor differences. Depending on the purpose of your website, you might benefit from either.

Loading speed is crucial for attracting and keeping site visitors. 

Have you ever clicked on a website only to click away after staring at the loading bar for a minute? Some visitors might be less generous and click away earlier. If they can find the same service or information on a site that loads faster, they won’t return to your site. 

Search engines (such as Google) promote pages with faster loading speeds. SEO tools can improve the searchability of your website, but if the pages don’t load fast enough, search engines will prioritize other websites.

The amount of storage you need will differ. But if you have many files, you need a lot of disk space. If you’re sharing a server, you’ll have limits on how much space you’re allowed. If your storage space is unlimited, you have room to grow.

You might not need unlimited space, which can save you costs. Before choosing a web hosting service, think about how much space you need right now and how much you might need later.

Reliable customer support is something every business needs. You might be a business offering support to clients or site visitors, but how does the web host support you?

The web host should be available to assist you with minor issues that occur day-to-day and the crises that pop up from time to time. Can you reach them 24/7? How can you reach them?

If you’re a business experiencing a problem during customer service off-hours, is there a way to contact them or troubleshoot? For example, a blogger or small business might not worry if an issue in the middle of the night can wait until morning hours. But if a critical problem happens, you might need a hosting provider that can help you at odd hours.

What language is available for customer support? Customer support in English isn’t rare, but you might prefer speaking with a customer representative in your time zone. Do you primarily speak Spanish or French? What are other language options available? Is virtual support an option?

Whatever web hosting solution you choose, using the support system shouldn’t cause more problems.

You need more from a web host than a parking space. The hosting provider might offer enough storage and speed, but what other services are available? 

Email is a must for a business, but it’s also handy to have a hosting package that includes an option for email. A business needs a professional email, and it’s better if it integrates smoothly with your website.

We mentioned that a web builder isn’t the same as a web host, but you might want a hosting package that includes a web builder. For example, is the web host responsible for updates and security? Or do you need to manage SSL certificates and email services?

One significant consideration is your domain name. While some web hosting service providers include a free domain name, others require that you purchase the domain separately. Therefore, it’s less hassle to use a hosting package that includes a free domain, plus it can save you future costs.

Knowing these essential components will help you understand how your website host functions and how those functions impact you.


Have you ever clicked on a website only to discover it doesn’t open? Even if you’re patient enough to try again in a few minutes, the casual visitor is unlikely to take that chance.

Uptime refers to the amount of time a website is operational. Downtime, which is when a website isn’t available or functioning, can be damaging. For example, consider that Amazon’s one-hour downtime in 2018 lost approximately $99 million in sales. 

Your website might not be as large as Amazon, but uptime can determine the success of your business or blog. Downtime can deter potential site visitors, frustrate customers, and incur costs for fixing the problem. 

Generally, the goal is to achieve a rate of 99.99% uptime. Of course, there is no such thing as perfect, but you want a web host that prioritizes service availability. When researching your preferred web hosting plan, find out if they include uptime guarantees.

Unmetered Bandwidth

Something to watch for in your web hosting option is unmetered bandwidth. If you experience an increase in site traffic, some hosting plans have fees or limit data speed. With unmetered bandwidth, an increase in site visitors won’t increase your costs.  

Unmetered bandwidth means the web host charges a flat rate instead of a price influenced by how much data you use. 

However, unmetered bandwidth doesn’t mean unlimited bandwidth. Unmetered bandwidth refers to the data transferred, not the speed. As a result, some host providers might slow the rate of data transfers.  

With unlimited bandwidth, data transfers are unlimited within a specific time frame or data limit. However, the providers might have additional fees after your data transfers reach a contractual limit.

Unlimited bandwidth plans are often an option on shared servers. The idea is that you can use as much as you want. But that’s assuming other website owners aren’t all maxing their bandwidth at the same time. 

In theory, you’d rarely run into that problem. Still, it is something to consider if you’re expecting high traffic and want site visitors to experience high speeds. 

Server Location

You’d be right in thinking that in a digital world, server space isn’t limited by real-world locations. However, server location impacts speed. More servers will increase the speed, but the location of those servers changes your relationship with that speed. If your servers are on the other side of the world, you’ll have slower speeds. 

If you’re in the US, it’s better to choose a host server with locations within the US. If you’re a business spanning the globe, you’d want to invest in more server capacity and a broader range of areas. If you’re a small business with a limited shipping range, choose a server with a domestic server location.

Pricing and Renewal

A website is an investment. As the website owner, you decide the budget, and you determine what you need from a web hosting service. It might seem obvious that a personal blog should have a lower budget than a business website, but it’s not that simple.

When inspecting prices, it’s crucial to look at the overall cost and the included features. It would be best to pay for tools you’ll use instead of features that sound useful. If you’re not sure if you’d use a tool, skip the bells and whistles and only pay for what will help you the most.

Another cost that might slip your mind is account renewal. Of course, you know that monthly or annual charges exist, but did you know renewing an account is sometimes more expensive than your initial payment?

It’s best if you can find a deal for renewal or a clear indication of what renewal will cost before you sign up. 

If you know you’ll be running the website for some time, consider long-term deals rather than short-term renewals. For example, many hosting companies will offer a discount for a client they can keep for a more extended contract.

Mobile Capability

While viewers can access most websites on a mobile device, that doesn’t mean they have the same quality. More views come from mobile devices than desktops or tablets, with mobile devices accounting for 61% of website visits in the US.

Poor performance on mobile can deter visitors and spurn potential customers. You can test if your web page is mobile-friendly with a Google tool. Creating a website with responsive designs and fast loading speeds are significant aspects of mobile-friendly sites.

Before you rest on your laurels, see if your preferred web host has web-building tools or integrates with tools that promote mobile capability.

Web Hosting Types

The type of web hosting service determines the hosting services available. For this section, we’ll discuss the types you need to know: free, shared, VPS, dedicated, and reseller hosting.

Web Hosting Solution: Free Trial

If you’re comparing a handful of web hosting providers, it can be tricky to weigh the pros and cons in the abstract. One hosting solution is taking advantage of a free trial.

Rather than jump in head first, you can dip a toe in to test the waters. There are plenty of providers that allow you to sign up for a free trial of a hosting package. You can test out features, check out customer support, or discover if the bandwidth or storage is suitable for you.

 If you like the hosting service, buy it. If you don’t, you haven’t wasted money, and you might have a better idea of what you need from a hosting service.

The Best Web Hosting Services You Should Try

Unsure where to start looking? We have reviews that outline the pros and cons of web hosts in detail, but we thought you might also want a brief overview. 

If you find yourself leaning towards one or having trouble picking between two, be sure to read our full-length reviews.


HostingerThe Hostinger Premium Shared Hosting includes a free domain, 25000 monthly visits, managed WordPress, free email, and a 30-day satisfaction guarantee. 


  • Free SSL and backups
  • User-friendly website builder
  • Automatic website set up
  • Fast LiteSpeed servers
  • Google Ads credit
  • Unlimited bandwidth


HostGator HomeHostGator is a user-friendly shared hosting provider. They have excellent 24/7 customer service and fast loading speeds.


  • Free SSL and domain
  • Unlimited storage
  • 99.9% uptime guarantee



Bluehosthas WordPress integration that allows Bluehost to add a custom WordPress experience with smooth website design tools.


  • Free SSL and domain
  • 24/7 customer support
  • 99.9% uptime guarantee


GoDaddyGoDaddy has been a go-to website host for a long time. The host has international server locations and a free domain for customers.


  • Unmetered bandwidth
  • 24/7 customer support
  • 99.9% uptime guarantee

A2 Hosting

A2 Hosting HomeA2 Hosting offers all types of hosting with robust plans, especially for WordPress. However, it can be a more expensive option.


  • Fast loading
  • Free SSL and domain
  • 24/7 customer support
  • Managed WordPress


DreamHost HomeDreamHost has reliable security features, including domain privacy and free SSL certificates. In addition, monthly data transfers are unlimited.


  • Free domain
  • Daily backups
  • WordPress-optimized
  • 100% uptime guarantee

InMotion Hosting

InMotion Hosting Review

InMotion Hosting offers every type of hosting, and all plans offer unlimited email. In addition, shared and WordPress hosting plans have unlimited data transfers.


  • Local 24/7 customer support
  • Privately owned
  • DDoS protection
  • 90-day money-back guarantee
  • 99.9% uptime guarantee


SquarespaceOverall, Squarespace beats a lot of the competition as a mobile-friendly and user-friendly website builder. However, it has slower loading speeds than other web hosts.


  • Renewal rates are the same as the initial cost
  • Free SSL and WHOIS privacy
  • Easy DNS management
  • 24/7 customer support
  • 99.9% uptime guarantee


HostPapaHostPapa has reliable shared and VPS hosting plans with unlimited monthly data transfers.


  • International server locations
  • Free domain and SSL
  • 24/7 customer support
  • Fast SSD servers
  • Affordable add-ons


SiteGround HomeShared hosting, cloud hosting, and email hosting are available through SiteGround. The web host also integrates smooth website transfers. 


  • Fast speed
  • 24/7 customer support
  • Managed WordPress
  • 99.9% uptime guarantee


We’ve discussed the basics and given you an idea of what to watch out for when researching hosting providers. But, of course, there’s no ultimate right or wrong hosting package, only what’s best for you and your business. 

Remember, you don’t need to commit to a hosting service without a free trial. You should always compare features and think of site visitors when making decisions. Consider that your hosting solution might seem okay to you until you visit the site only to discover slow speeds or downtime.  

After making a checklist of the basics, look at other services and client support. There are some services you might not need, but maybe you want. Whatever your website priorities are, there’s a web host out there that’s the right fit. 

Make sure you read web hosting reviews and check out our resource library to answer more of your web hosting questions. Now get out there and find the best web hosting plan for you.